Prototype for internal comparison — not the live site
Clinician certification · Patient analytics

Reducing medical dismissal, one doctor at a time.

SEEN is a clinician certification program and patient analytics platform addressing a measurable, modifiable driver of diagnostic delay and disease worsening in women with chronic illness.

The problem

The problem hiding in plain sight.

Women with chronic illness face systematic dismissal in clinical encounters. Symptoms are minimized, attributed to anxiety, or met with years of inconclusive evaluations before a diagnosis is finally reached. The clinical term is medical invalidation — and a growing body of research documents both its prevalence and its biological consequences.

Sustained invalidation activates the body's stress system in ways that worsen the very diseases patients sought care for in the first place.

4 years
Average diagnostic delay for women vs. men, across 770 diseases.
Westergaard et al., Nature Communications, 2019
4 doctors
The average autoimmune patient sees more than 4, across 4.6 years, before correct diagnosis.
American Autoimmune Related Diseases Association
34%
Of malpractice claims involving death or permanent disability trace to diagnostic delay.
Newman-Toker et al., Diagnosis, 2019

These delays are not access problems. They persist across insurance types and universal-coverage systems. The problem lies in clinical interpretation — which means it can be changed.

What women hear

“Are you sure it’s not just anxiety?”

Composite quotes drawn from documented patient experiences.
The solution

One system. Four connected parts.

SEEN addresses invalidation on the clinician side — training providers, measuring the patient experience, credentialing what works, and routing patients toward it.

Train

SEEN Certified

A four-week certification program that trains clinicians to recognize and reduce medical invalidation in the exam room.

Credential

The Seen Certification

A renewable annual credential that signals a clinician's demonstrated, maintained commitment to validating care.

Measure

The Seen Score

A patient-reported instrument measuring whether patients actually feel heard — turning care experience into accountable data.

Connect

The Patient Platform

A cross-disease directory that helps patients find certified clinicians and support one another along the way.

Certification builds supply. The Score measures quality. The platform routes demand. Each part strengthens the others.

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The founders

Built from lived experience.

Alexandra Schoch is the Founder & CEO of SEEN. She holds a BA in Cognitive Science from Columbia University with a focus in psychoneuroimmunology, where her senior thesis won the Senior Thesis Prize for Distinction and the Best Analysis Prize and is being prepared for publication. Admitted to Columbia Mailman's MPH program, she deferred to build SEEN. She brings more than ten years of healthcare nonprofit leadership, and lived experience of the diagnostic delay SEEN interrupts.

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Marina Meyjes is the Co-founder of SEEN. She holds a BA in History from UCLA (summa cum laude) and an MPhil in Politics and International Studies from the University of Cambridge (First), with a focus on political economy and feminist technoscience, and brings more than six years of nonprofit and think tank experience, most recently in AI policy. Her work is grounded in research, policy, and qualitative methods, and in lived experience of medical invalidation.

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For institutions

Bring SEEN to your organization.

Hospitals, health systems, and practices interested in certifying clinicians or piloting the Seen Score can reach us directly.

Email SEEN
Join us

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